When a co-worker is complaining, it’s very easy to try and ignore them so you can focus on your own tasks. However, that actually won’t have the effect you want. "If a co-worker is complaining, they want to be heard" says Amber Jones, a business blogger from Research Papers UK
. "It's discouraging when they feel they have a genuine issue that no one’s listening to."
Take the time to pay attention to what they’re saying. You may see it’s a genuine issue that needs to be addressed. In this case, you can work on a solution together.